16 Feb Call Recording/Reporting for Any IP Telephone PBX
Advanced call recording solutions from design, to implementation to support
Despite digital growth, customers still prefer the personal touch and the phone is still considered the most effective channel for resolving issues, with little difference amongst industries. With a wealth of information contained in every call, call recording allows organisations to keep record of and explore what has been said, by whom and when.
Regardless of which industry or department you are in, there are significant benefits to be gained from implementing a call recording solution:
- Suitable for any recording from home to business
- Web Based Call Recording & Reporting
- Live phone monitoring for quality control in a corporate setting